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OG Underlash (Bond & Seal) Troubleshooting

When you receive "The Bond" It will come very wet as it has not been opened let and oxidised. Once you use the bond for a few applications you will feel the consistency is a little dryer. This is a good thing and will give you your best application! This means the bond is slightly tacky and will give the lashes a better hold.

Make sure you always put the lid on properly to stop excess air getting inside and do not leave out in direct sunlight.

The bond should be replaced at a MAXIMUM 4 -6 months, depending on how much you use.

Simply brush a small amount of bond straight onto the lash extension on the base to approximately half way and re apply, seal and you're good to go.

Watch tutorial here

Apply the seal to your applicator before clamping watch tutorial here

You may be applying too much bond. Next time you apply your Underlashes try less bond, you should dab the bond at the root of your lashes only. If you apply too much bond you may experience a tacky feeling on the lashes.

If you still have a sticky residue The seal will solve this, not only does it help your lashes last longer but it will remove any sticky residue on your Underlash set as long as the residue isn't down to over applying Bond.

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The Quickies Troubleshooting:

Quickies must be applied to completely dry, oil‑free natural lashes. Applying immediately after washing your face can leave residual moisture or steam around the eye area, which prevents adhesion. Wait10–15 minutes after washingbefore applying.

Quickies are designed to last up to 5 days with correct application and aftercare. Longevity can vary depending on routine, environment, and lash prep.

Avoid all water, steam, sweat, and cleansing for the first 48 hours after application. Early water exposure can weaken the adhesive and cause lashes to lift or fall off.

Not during the first 48 hours. Washing too soon can cause the lashes to lose tackiness. After 48 hours, cleanse carefully around the eye area and avoid rubbing.

If you believe there may be an issue, only one set of lash clusters should be used for testing. Please contact us before continuing to use the product so we can assist.

Apply to dry, oil‑free lashes, avoid water for 48 hours, don’t apply immediately after washing your face, and avoid touching or adjusting clusters once placed.

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