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Lash Remover FAQ

The reason why Underlash eyelashes are so light weight and comfortable is because the lashes have been hand made which makes them delicate. The lashes are not designed to be reused after the 7 day wear, but if you lose a lash during the 7 days you can definitely re apply that lash.

We suggest you use our Underlash lash remover to remove your extensions without damaging your real lashes

We advise you change your lashes after 7 days for hygiene reasons.

Don't panic! Your natural lashes shred daily, lashes have a life cycle of 60-90 days. Each individual lash is running on its own time, so if lashes appear to come out with your Underlash segments (providing you have not pulled them out & removed correctly with our lash remover) it was just their time to fall out.

After using our lash remover, we recommend you use The Cloth. to remove any remaining bond on the lash and clean around the area. The cloth is 100% natural, unbleached, breathable cotton. The cloth will buff away any remaining residue without scratching the area. Once used simply pop into your next washing load and re use.

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HI Lovely, Still need help? Contact us by using the form and click the link below to check out our FAQs to have your question answered ASAP.

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